No. Most of our clients are at work or choose to run errands while we clean, and they enjoy returning home to a freshly cleaned house. You don’t need to be present, but you do need to give us access to your property. Most clients entrust us to hold a key, which, for security reasons, is coded, secured at our office, and handled only by cleaning team leaders for scheduled appointments. Some clients give us the code for their garage door, or leave a key for us under the mat, in the mailbox, or in some other pre-arranged location where we can return the key when we depart. We are flexible to accommodate different situations. If you have a security system, please make necessary arrangements to give us access on your scheduled day. Some clients establish a guest code or temporary code in their security system for our cleaning staff.